(Now known as ABSS software technical support)
MYOB Software technical support (now known as ABSS software technical support) is user-centric support program and managed by team 361, the no.1 MYOB Platinum Partner in Singapore. When you encounter problems on MYOB, you can reply on us for immediate software assistance, accounting advices and step-by-step guidance.
The MYOB support programme is meant for all level of users, anyway, about 70% of our users are not accounting professional because MYOB software is so easy to use, even non-accounting professional can master it easily.
The following software versions are support,
(MYOB Software has been rebranded to ABSS Software)
You may not be using the latest MYOB version but fret not, we support all versions of MYOB since 2008. Equipped with software expertise and accounting knowledge, we are probably the only one professional firm who is capable to delivering sound MYOB advice.
Our technical support team members speaks different languages which include English, Mandarin and Malay.
You may use your favourite way of seeking MYOB assistance, we offer telephone, email, remote access (eg. teamviewer), livechat, whatsapp and onsite visit (charge separately). Our dedicated whatsapp group support allows you to invite every MYOB users in the company to join the group, and your dedicated consultant and 2 support specialist will be in the group to support you.
Our support hours are Monday to Friday, 9am to 6pm. You can also reach your consultant after office hours if it is really urgent, we understand, most errors only happens after office hours (lol).
You may encounter different level of problem when you first start using MYOB Accounting software, no problems are too difficult for us!
Here are some of common issues that we resolve day-to-day,
MYOB User license activation
Data file corruption
GST Reporting
How to use MYOB functions
Accounting related questions
And many more
Here are some of MYOB support materials, they are created and localized by our team.
We have created hundreds of MYOB support notes and videos for our users, the topics covers MYOB Accounting, MYOB Premier, MYOB Payroll, troubleshooting, short cuts and best practices.